The topics below will assist with setting up your voicemail as a new SCH employee or update/change any existing settings.


Initialize Voice Mail

Personalize voice mailbox as new user

  1. Press Voice Mail button on your phone

  2. Enter default password of 1-2-3-4-5-6#

  3. Follow tutorial instructions to change password, record first/last name and then press 7 + 1 to record a personal greeting 



Record Greeting

  1. Press Voice Mail button & enter password

  2. Press 7

  3. Press 1 & follow prompts to record greeting for current mode (should be in Standard Mode for primary greeting)

  4. Press 1 to review greeting; 2 to re-record and Press # to accept

  5. Note: repeat process to customize greetings for In-a-Meeting mode and Out-of-Office mode 



Voice Mail Access

Access your personal voicemail box from your handset

  1. See red light and in display for number of messages
  2. Press Voice Mail button
  3. Enter password 


Access Mailbox From Another Desk

  1. Press # key twice
  2. Enter your extension number
  3. Enter your password & # key 


Change Voice Mail Password

  1. Press Voice Mail button & enter password

  2. Press 7

  3. Press 4 & enter new password (minimum 4 digits)

  4. Enter new password again

  5. Note: to re-record name, log into voice mail - press 7 plus 6 


Access Voice Mail From Outside The SCH Campus

  1. Dial your own phone number

  2. Press * #

  3. Follow prompts to enter ext, password, # 


Voice Mail Transfer

To transfer calls to an associate’s mailbox

  1. With caller on line; press Transfer
  2. Enter desired extension,
  3. Quickly press More then To MB (Soft Keys), caller is connected to VM greeting 



Purge Deleted Messages

To remove deleted messages from system

  1. Press Voice Mail button, enter password + # key

  2. Enter 7-8-1 to clear out message

  3. Note: enter 7-8-* to cancel purge 


Reassign Your Extension

Assigns your extension to an alternate phone (you first must initialize your mailbox)

  1. At temporary telephone, press Voicemail key
  2. Press # + (your extension) + (your password) + # 3. Enter 7 – 3 – 1; set will assume your personal extension
  3. To reverse, press Voicemail key & your password 2. Enter 7 – 3 - 2; set will resume original status